Support Packages Price
Free-Service (Community)
- Ack. Response: N/A
- Resolution Time: Best Effort
- Ticketing: N/A
- Emergency: N/A
Standart Service (Enterprise Included)
- Ack. Response: 24 Hours
- Resolution Time: 72 Hours
- Ticketing: 8 Per Month
- Emergency: N/A
Enhanced Service
$199
Per Month
$149
Per Month
(Annually)
- Ack. Response: 8 Hours
- Resolution Time: 48 Hours
- Ticketing: 15 Per Month
- Emergency: N/A
Premium Service
$1000
Per Month
$799
Per Month
(Annually)
- Private Slack Channel
- Ack. Resp.: 2 Hours
- Resolution Time: 24 Hours
- Ticketing: 30 Per Month
- Emergency: Unlimited
- Emergency Resp.: 2 Hours
- Video Conference: 2 Hour