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Support Packages Prices
Free Service (Community)
- Ack. Response: N/A
- Response Time: Best Effort
- Ticketing: N/A
- Emergency: N/A
Standart Service (Enterprise Included)
- Ack. Response: 24 Hours
- Response Time: 72 Hours
- Ticketing: 8 Per Month
- Emergency: N/A
Enhanced Service
- Ack. Response: 8 Hours
- Response Time: 48 Hours
- Ticketing: 15 Per Month
- Emergency: N/A
Premium Service
- Ack. Resp.: 2 Hours
- Resp. Time: 24 Hours
- Ticketing: 30 Per Month
- Emergency: Unlimited
- Emergency Resp.: 2 Hours
- Video Conference: 2 Hours